• The Westin Bonaventure
  • Los Angeles, CA
  • April 15-18

FAQs

Where can I download and print the schedule? 

Where can I find the "I'm Attending!" badge to download?

How do I make a partial payment / print a receipt / update my conference sessions? 

How do I sign up for the Conference Buddy Program?

How can I make the most out of my NAPO2015 experience?

When will the NAPO Registration Desk be open?

Do I really need to wear my attendee badge?

When is the Expo Hall open?

What should I wear?

Will presentation handouts be made available to attendees?

Will a NAPO2015 Handout Book be available for purchase onsite?

Can I save on registration fees if I become a member?

I selected Join & Register but haven't received a membership confirmation. 

What if I wanted to join as a Professional Member?

Do NAPO2015 sessions meet the BCPO® CEU eligibility requirements?

I registered for 2 Pre-Conference Sessions but I don't see the discount on the session selection page. 

Can I bring my child?

If the Conference photographer takes a photograph with me in it, what is it used for?

Mobile App FAQ

 

 


Where can I download and print the schedule? 

Click here for a printable schedule. Please note, this schedule is subject to change. Be sure to check the website for special updates.

 

Where can I find the "I'm Attending" badge to download?

Right here!

        

Right click on the image and then select, "Save Image As" from the menu. This badge can be used in your email signature, blogs, social media accounts, and website. 

How do I make a partial payment / print a receipt / update my sessions? 

To log into the registration site to make a final payment, print a receipt or update your sessions, go to: https://ww2.eventrebels.com/er/Registration/UpdateInfo.jsp?ActivityID=10762
Enter your email address and Registrant ID (on your email confirmation) 
 
For payments:
Click "PAY"
The total amount is going to show as the total registration fee. The amount being charged is above your name on your payment screen. Click here for a screen shot. 
Enter your credit card information and click Pay
*Please note: if you made a deposit during the Fire Sale or Early Bird promotions, you will not be able to split your payment again. 
 
For receipts:
Click "Printable Receipt" above the pink line that says "Purchased Items"
 
To update your session selections:
Scroll down
Change your session selections
Click "Update"
 

How do I sign for the Conference Buddy Program?

If you haven't registered for NAPO2015 yet, you'll have the opportunity to select the option that you "Want a Conference Buddy" or "Want to be a Conference Buddy", on the last page of the registration before you make your payment. 
 
If you're already registered: 
Enter Your Email address and Registrant ID which can be found in your Confirmation email. 
Scroll down to the Conference Buddy section of the page
Select your preference
Scroll to the bottom of the page and click "Update". 
 

How can I make the most of my NAPO2015 experience?

Download "Insider Secrets for a Successful Conference." It has great tips on networking, useful items to bring, and managing your time while atttending NAPO2015.

When will the NAPO Registration Desk be open?

Tuesday, April 14          3:00 PM - 7:00 PM
Wednesday, April 15     7:00 AM - 7:00 PM
Thursday, April 16         6:30 AM - 7:00 PM
Friday, April 17              7:00 AM - 5:30 PM
Saturday, April 18          7:00 AM - 3:15 PM

(Registration hours are subject to change. Please see the Full Program for updates.)

Do I really need to wear my attendee badge?

YES, please wear your attendee badge at all times. You will need it to gain access to all NAPO2015 events and sessions.

When is the Expo Hall open?

Wednesday, April 15 5:30 pm - 9:00 pm

  • 6:00 pm – 9:00 pm Expo Hall Grand Opening Reception (Food served from 6-8 PM)

Thursday, April 16 7:00 am – 7:00 pm

  • 7:00 am – 9:00 am     Expo Hall Open (Continental Breakfast Served)
  • 9:00 am – 10:45 am   Expo Hall CLOSED
  • 10:45 am – 7:00 pm   Expo Hall Open
  • 12:15 pm – 1:15 pm   Boxed Lunch served in Expo Hall
  • 4:00 pm                      Organizer’s Choice Award Voting ends
  • 4:30 pm - 7:00 pm      Expo Hall Reception - Organizers' Choice Award Winners Announced at 4:30 pm (Light Hors d’oeuvres Served from 4:30 - 6:30 PM)
  • 7:00 pm                      Expo Hall CLOSES with vendor break-down

Expo hall will not be open Friday or Saturday

What should I wear?

The recommended conference attire is business casual. Remember – the convention facilities can be cool because of the air conditioning so remember a sweater or light jacket. Also, please keep in mind that NAPO has a fragrance-free policy. 

Will presentation handouts be made available to attendees?

Yes, a link will be e-mailed to all registered attendees at least a week before conference. This link will allow registrants to download and/or print any or all presentations. Handouts will also be made available on the NAPO2015 Mobile App.

Will a NAPO2015 Handout Book be available for purchase?

Handouts will be available online and through the NAPO2015 Conference mobile app only. NAPO will not be providing the option to order a handoutbook.  However, attendees can have the handout books printed on their own prior to arrival at NAPO2015.  

Can I save on registration fees if I become a member?

Join NAPO and save on your conference registration fees. Complete membership information can be found online at www.napo.net.

I selected Join & Register but haven't received a membership confirmation. 

If you have selected Join & Register, please allow 3-5 business days for your membership to be active. 

What if I wanted to join as a Professional Member?

Effective January 1, 2014 all new NAPO members join as Provisional members and are required to take three fundamentals courses before upgrading to Professional Membership. For more details on the courses please check the NAPO website

Do NAPO2015 sessions meet the BCPO® CEU eligibility requirements?

For more information on CEU Eligibility, we encourage you to go directly to the BCPO® Website.

I registered for 2 Pre-Conference Sessions but I don't see the discount on the session selection page. 

If you selected 2 Pre-Conference Workshops on the "Session Selection" page, you will see a $100 discount on the check out page before you pay for your registration. If you don't see that discount, be sure that you entered your member ID number when you selected your registration type. 

Can I bring my child?

Children under 14 are not permitted to attend conference.

If the Conference photographer takes a photograph with me in it, what is it used for?

Please note that photographs of adults, minors, and property may be taken during NAPO’s Annual Conference & Organizing Expo. NAPO may use these photographs in projects related to promoting the association and the professional organizing industry. These projects may include, but are not limited to, Get Organized Month(SM) materials, educational material about the profession, and NAPO’s Web site. All photographic images of adults, minors, and property used and taken by NAPO are owned by NAPO and NAPO may copyright material containing same. Subjects receiving any print, negative or other copy thereof, agree not to authorize its use by anyone else. Subjects waive any right to inspect or approve the finished copy, images, or printed matter that may be created in conjunction with this material. NAPO shall be without liability for any distortion or illusionary effect resulting from the publication of such photographic images.

NAPO2015 Conference Mobile App FAQ:

The NAPO2015 Conference app can be downloaded in the Apple or Google Play stores. It's listed as NAPO2015. The username and password were sent in an email on April 6, 2015 with the subject line, "What to Know Before You Go". 

If you are not sure if you're seeing the correct schedule, go to the "More" tab, click on "About EventPilot" and scroll down. Under the "Learn More" button, you should see "NAPO2015", under that, you'll see "(Release Version)". Look for the Manifest number, it should be higher than 57.